EFUNDS for Schools FAQ

Select Create an Account, enter the required information, and select Create Account.

1. Select Create an Account.
2. Enter the required information.
3. Select Create Account.
4. Log in and add your student(s).

Note: Make sure the correct school district appears in the top-left corner before creating your account.

Select Login → Forgot Username and enter the email address associated with your account. Your username will be emailed to you.

1. Select Login.
2. Select Forgot Username.
3. Enter your email address.
4. Check your email for your username.

If you have multiple usernames, select Contact Us on the home page to request deletion of extra usernames.

Please contact dalrymh@hpisd.org to initiate a password reset.

We recommend Google Chrome, Mozilla Firefox, or Safari. Internet Explorer is no longer supported.

Note: Work computers may have security settings that prevent EFUNDS for Schools from working properly. Try a personal computer or mobile device if needed.

Yes. Select Contact Us on the home page to request account deletion.

Your student may not yet be included in your school district’s student records. Contact your school to verify the student’s information.

Go to Make a Payment, select your student and payment type, enter the amount, and complete checkout.

1. Go to Make a Payment.
2. Select the student.
3. Select Lunch or Fees.
4. Enter the payment amount.
5. Select Add to Cart.
6. Select Begin Checkout.
7. Review your payment.
8. Select Pay Now.

A reference number will be provided, and a Payment Notice will be emailed to you.

One-time payments cannot be canceled directly through the website. Select Contact Us on the home page as soon as possible; cancellation may not be possible after the payment has been processed.

Note: Recurring and Low Meal Balance payments can be canceled through Payment Settings.

Go to Payment Settings → Payment Methods to remove an existing payment method and add a new one.

1. Go to Payment Settings → Payment Methods.
2. Select the X next to the payment method you want to remove.
3. Select New Direct Debit or New Credit Card.
4. Enter the new payment information.

You can save one credit/debit card and one direct debit account at a time.

Payments are processed once each business day. Payments submitted after your school district’s processing time will remain pending until the next business day.

No. A Payment Notice confirms that your payment was submitted, while a Payment Confirmation confirms that it has finished processing.

You can also check History → Payment History.

If your school district offers Low Meal Balance payments, go to Payment Settings → Low Meal Balance Settings to turn the feature on or off.

To turn ON Low Meal Balance payments:

1. Go to Payment Settings → Low Meal Balance Settings.
2. Turn on the setting next to the student.
3. Enter the Minimum Balance.
4. Enter the Replenishment Amount.
5. Select Confirm Settings.

To turn OFF Low Meal Balance payments:

1. Go to Payment Settings → Low Meal Balance Settings.
2. Turn off the setting next to the student.
3. Select Confirm Settings.

For refunds on remaining food services balances, contact your campus cafeteria.

For all other refunds, contact dalrymh@hpisd.org.

Please contact your campus cafeteria to set purchase restrictions.

ACH transactions: A flat fee of $1.50 per transaction.

Credit card transactions: A fee of $5.00 for every $150 spent.

To set up a recurring payment, select the item you wish to make a payment towards and edit the amount to pay each time this recurring payment processes. This will have to be done to each payment item before adding it to your cart. Once you have edited the payment amount of the payment item, add this payment to your cart. Once at the Checkout screen, you will have the ability to edit the date of the payment and the frequency. Once you have selected the frequency of your payment, you will need to enter the number of times you wish the payment to occur. When you are finished editing your payment options, select Pay Now to process the payment. A confirmation page will display a reference number for the payment. 

Go to Manage Account → Notification Settings and turn on Low Meal Balance for All Students. You must also enable Low Meal Balance payments under Payment Settings → Low Meal Balance Settings.

1. Go to Manage Account → Notification Settings.
2. Turn on Low Meal Balance for All Students.
3. Select Confirm Settings.
4. Go to Payment Settings → Low Meal Balance Settings.
5. Review the agreement.
6. Turn on the setting for the desired student.
7. Enter the Minimum Balance and Replenishment Amount.
8. Select Confirm Settings.

Note: Turning on Low Meal Balance notifications also enables Low Meal Balance payments.

EFUNDS for Schools does not provide traditional receipts. Your Payment Confirmation email or History → Payment History can be used to verify your payment.

Remove the student from your account under Manage Account → Manage Students.

1. Go to Manage Account → Manage Students.
2. Select the X next to the student.
3. Confirm the removal.

Important: Save the student number before removing the student if you plan to add them again.