What is the EAP?

The Employee Assistance Program is a service provided to employees and family members of Highland Park ISD, offering specially trained, licensed, empathetic counselors who are ready to assist you or your dependents any time of the day or night.

These services are offered to help employees and dependents through those sometimes difficult moments when life can be a bit overwhelming. Unique challenges can quickly grown into seemingly unsolvable problems and lead to burnout, stress, identity crisis, physical illness, or substance abuse.

Types of problems covered include:

• Marital/Family Concerns - parenting issues, uncertainties stemming from caring for the elderly, communication skills;
• Individual Issues - stress, anxiety, grief, anger, depression, legal concerns;
• Substance Abuse - alcoholism, drug abuse, eating disorders;
• Job Related Disorders - stress, interpersonal conflict, self-esteem dilemmas, career crisis, relocation challenges; and
• Financial Difficulties - debt problems, overextended credit, budget worries.

Before life's problems become monumental, you have access to a special group of professionals who will offer a supportive ear while exploring options to help you regain control and make the most of your life. When you call the EAP's 24-hour, toll-free hotline at 1-800-492-4357 or 972-588-2500, you immediately have access to a qualified counselor who will help evaluate your situation and provide support. After listening carefully, the EAP counselor will make arrangements for you to receive face-to-face counseling.

Contact and discussions with an EAP counselor are handled in a professional, confidential manner, and information shared with EAP professionals is protected under confidentiality statutes. Calls cannot affect your position with the district in any manner.